Seller Community Forum

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Selling account

I can"t list my lots. I Reauthorized PayPal account A few times it does not help. Please help.

asked over 4 years ago

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Can't connect domain to webstore

I try to connect my domain and it states that the domain is in use. It is in use because I added it, but when I search for my domain, nothing comes up. Anyone know how to fix this?

asked over 8 years ago

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Problems publishing items to ebay

Hi I have linked my bonanza account to my ebay account. Every time that I try to publish my bonanza listings to ebay i get the error [URL removed] This item could not be published to eBay for the following [URL removed] Invalid domestic Shippin...

asked about 5 years ago

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I imported items from shopify but not all items came over

I have alot of items that didnt come over on the import, what am i missing?

asked about 5 years ago

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Can an invoice be generated before a sale?

I have a buyer who is having difficulty with his 'cart'. Is there a way to generate an invoice to send him without him completed a purchase through his 'cart'?

asked over 1 year ago

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Why when i import from ebay it doesn't change on bonanza ?

When I sync with eBay my photos do not up-date. Bonanza does not remove the old photos and add the new ones to my ads?Is there anything I can do to resolve this issue?

asked almost 8 years ago

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Shipping

So I have it so the shipping can not be chosen by the customers, but yet they are able to choose. Like one customer bought a heavy bonsai tree planter and chose Media Mail to CA for 5.49. I only have priority mail mark for shipping this item. It's...

asked over 7 years ago

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How to redirect

If we change the title of a product, it changes the url to that listing. How do we access .htaccess to redirect the old url to the new one? Thank you for your time.

asked over 6 years ago

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Shipping

How do I see up Free Shipping

asked about 7 years ago

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Items won't transfer to ebay because of a faulty upc but there is no upc listed

I've been trying for a few days to get some items I'm selling to also be listed on ebay. I've done it with most of my items but a few of them won't go over. Originally they had faulty/incorrect UPCs but despite repeated tries of changing the UPC a...

asked almost 6 years ago

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Importing ebay listings

I have been with Ebay for 19 years and have gotten to the boiling point with them and want to find another selling venue. I would like to import my listings from Ebay but what happens if I don't relist that item on Ebay and after 90 days it doesn...

asked about 5 years ago

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My booth suddenly have prices in gbp. how to change back to $ please ?

all items in my booth suddenly changed their pricing from US$ to GBP. Looked all around incl. booth setup, nothing there. How do I change the currency ? Thanks!

asked over 1 year ago

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stuck with posting new item

I finished adding an item to my booth but "Save these changes; Customers can see them right away" option is not available and item isn't listed. An orange exclamation telling me to post my item. What's next?

asked about 7 years ago

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How do i cancel an offer that i have accepted?

I have a buyer who made an offer and in which I have accepted. However, I think he is not serious with purchasing. He's making up all kinds of excuses on why he hasn't paid. I don't want to wait for the 7 days expiration date as I want to relist m...

asked over 1 year ago

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Free traffic referal

What URL do I use in the free traffic referal? My booth URL was said to be invalid? Thanks

asked almost 10 years ago

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What's the best thing to sell when the virus disappears

I recently found that in China, the price of diapers is very high, and the sales volume is very high! Because diapers manufacturers have all gone to make masks, they are in short supply at present (after the Chinese found that diapers were in shor...

asked almost 4 years ago

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Other Customer Payment Options

Does Bonanza have plans to add other payment options other than Pay Pal or Amazon Pay that we can offer our customers? For example maybe an payment integration with Stripe or Square. I know a year or so ago Bonanza offered a Credit Card pay...

asked almost 6 years ago

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I'm confused about the fees

I have been on Bonanza for a month and made a few sales. I opted in for the Basic broadcaster option with a 9% max fee. As of this week, I notice that two of my sales was charge a 10% fee and then a sale today was charge 11.1%. I cannot seem to fi...

asked over 1 year ago

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Change to gold membership!!

Hi I use Google translator! Change to Gold membership to see if I don't had any sales and the result is negative. I do not know what else to do!. Thanks

asked over 9 years ago

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Where did the feedback go?

This morning I had two feedbacks to leave for buyers from sales earlier this week. I come home and the 2 is no longer by Account. Click on feedback to leave for others and there is nothing. Anybody else have this situation?

asked over 6 years ago