Seller Community Forum

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We cannot not get support to respond to our inquiries

support took our booth down a week again, we have deleted everything we had for sale and have asked them daily to reinstate the booth. we get automated responses acknowledging our emails, but no one has responded to our daily inquirys for over a w...

asked almost 7 years ago

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Refer a friend and earn tokens?

I was just curious if anyone knew how long it takes to get your reward tokens after your first sale if you signed up using someones referral link? Searched but could not find.

asked over 6 years ago

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Do you pin items and then promote them? If so, how's it working for you. Don't want your secrets, just want to know if it is worth the money. TIA

asked over 5 years ago

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2 votes

USPS holiday delivery deadlines

USPS Christmas deadlines. Not guaranteed to delivery in time for Christmas but a good estimate to go by according to USPS. Nov. 6 – APO/FPO/DPO (all ZIP Codes) USPS Retail Ground® Dec. 4 – APO/FPO/DPO (ZIP Code 093 only) Priority Mai...

asked about 5 years ago

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Importing from ebay

I started importing from ebay and its been stuck on 20 since last night. Is this normal, will it continue importing? THANK YOU!

asked over 5 years ago

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Batch convert html text into plain text ??

Anybody knows if it's possible to batch convert HTML/rich text in item's description field into PLAIN text ? I haven't seen such option in the tool, but maybe there is a "hack" so to say ?

asked about 1 year ago

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Unable to list item

Keeps saying to edit & save which have done multiple times yet its still just a preview & not visible to buyers. Filled out all required fields in the listing. How do I set it to sale?

asked about 5 years ago

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How is it change reserve items as item for sale ?

Our store had been held for two days, and the hold on our booth has been removed, after only visible for sale few items, rest of items are reserved

asked about 1 year ago

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Seeing double

my booth is showing my listing Twice but with different prices also things that sold are still being seen as for sale. What can I do to stop it. I have my items synced with my ebay items.

asked about 5 years ago

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How to provide a no shipping option at checkout?

How can I provide a NO SHIPPING selection in the Checkout process. So if someone I personally know is buying, They purchase an item and go through the checkout process and i can hand deliver the item in person with no shipping charges applied..

asked about 1 year ago

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1 vote

Direct checkout

Any news on when or if Bonanza is going to bring back direct checkout? Would really like to be able to offer this option

asked almost 7 years ago

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Trouble with images

Hi all! For some bizarre reason when creating a new listing, the 2nd image is displaying as the Main image??? It shows the 2nd image in the booth view and also under Add/Edit products section. This is driving me bonkers! I have to go back into ...

asked over 7 years ago

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No hits on listings

I have 400+ listings and a huge chunk of those have had 0 hits..why? I have a Nikko Christmas Carafe that was listed over a month ago and doesn't even show up in search...neither does my Dept 56 Schultz Optometry house (listed that saturday)

asked about 1 year ago

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how to import un-sold items to bonanza

How to import un-sold items to Bonanza? is there a way?

asked almost 9 years ago

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Shipping

how do I set a weight and size on each item for calculated shippin

asked over 6 years ago

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Views

I just joined Bonanza, and in the first few days my views have actually gone *down*. (Started with 13 views, now at 10) How can that possibly be?

asked over 5 years ago

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1 vote

Does bonanza shut down fraudulent sellers?

Long story short. I ordered something on 3/25(it's still "in transit"). After exhaustive conversation with bonanza, the seller, amazon pay and the BBB. I got my money back a few weeks ago through amazon. Bonanza had no interest in helping desp...

asked over 3 years ago

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Getting items on bing , nexttag and pricegrabbber feeds.

Most of my items are getting to the Google feed, but only 25% to Bing, Nexttag and Price grabber. Getting rejected as they don't have manufactuer, name brand, author or artist. All of these are photo prints, posters. meant for collectors, used f...

asked over 9 years ago