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Google ads disapproved most of my listings
Upvote this question 1 Downvote this question

Wow! On May 3, 2023 Google ads disapproved of most (565) of my listings, due to “Image link internal error#image link” (564 items); Processing failed [image link] and one for “Identifier exists false misuse#identifier exists (1 item) Incorrect value [identifier exists]”

These are mostly used media items. Most are listings that Bonanza acquired from my links to Amazon or eBay. I’ve had Google upset over titles that included words related to weapons, but never to this extent.

Anyone else? Solution? Or, is it time to just close down my Bonanza activities?

asked 9 months ago

lostlizard
Reputation: 25
See lostlizard's booth

7 Comments

The_Calhan_Mercantil says: May 07, 2023

I had this happen, refresh your feed, it may help.

EmpressDepot says: May 07, 2023

No, I would not close it. Calhan has a good idea and plus contact Bonanza.

lostlizard says: May 08, 2023

After refreshing my feed (which was my first action after scratching my head), miraculously, all but one updated successfully. Bots must have been really frisky last week.

The_Calhan_Mercantil says: May 08, 2023

That’s great!

EmpressDepot says: May 21, 2023

Glad to hear.

SparkysCollectibles says: June 11, 2023

I’m currently in the same boat, 367 items are “Disapproved”. No answers from support, they say “just wait” a few days it’ll clear up on its own, still waiting. And refreshing the feed didn’t help.

SparkysCollectibles says: June 11, 2023

It says “image link error”, what the heck does that mean? For one thing, google shoudn’t even have a bot to look for “image link errors” to begin with. Maybe they should have a FIX for bugs like this, instead of worring about image errors.

1 Answer

This is an official Bonanza response.

Hello lostlizard,

I just took a look at your account and saw that most of your items have been approved by Google Shopping. As others have mentioned, sometimes GS rejections can happen erroneously and refreshing your feed will get it fixed.

If you would like further specific help to get the rest of your items approved for Google Shopping advertising, I would recommend reaching out to our support team using the “Help” button at the top of any Bonanza page.

Thanks!

answered 9 months ago

BonanzaBrandon
Bonanza Staff
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