Hours of Trouble

Hola Bonanzlers! On behalf of the Bonanzle team, I'd like to apologize for the troubles that some had uploading booth pictures and figuring out our fees during the afternoon and evening of today.

Long story short: Bonanzle is being built by a (ahem... very) small team at this point, so despite our 6 day/week, 12+ hours/day schedule, there are still going to be clusters of hours where we are less able to be dispatched toward immediately fixing issues that arise. We ask for your patience during these interludes. In the time since Bonanzle's launch in early June, we have yet to have a period of more than an hour-ish where the site didn't load. To put that in perspective, AMAZON.COM's web services have had more downtime than we have had over the last few months. Think about their budget vs. ours, their team size vs. ours, and perhaps you begin to understand why we are so proud of what we've accomplished so far. Likewise, sometimes we will not be available to answer questions immediately. To this point, I think Bonanzle has been nothing if not a testament to the positive energy an Internet community can generate. But when that energy gets channeled into speculation, it becomes less useful. :) Be assured: If you have questions about Bonanzle policies, we will answer them. Should you speculate on the answers before we have time to answer them, chances are that others will speculate too, and as the Theory of Unfounded Speculation (TUS) dictates , eventually FUD overcomes reason and needless energy is wasted. That said, fees have now been clarified, custom booth pictures are again uploadable, and as usual, if you find other significant bugs, email support and they'll probably be fixed within a day or two. We do strive for perfection here, and when things aren't perfect, we're doing everything within our power to make them perfect, like, now. And now, back to our regularly schedule programming!