Whenever I go to ship, Bnza kicks back a message saying " Origin address not valid for this."
Skinnah2Winnah Reputation: 10 See Skinnah2Winnah's booth |
Hello Skinnah2Winnah,
Thanks for your question. Our calculated shipping program is highly dependent on the system being able to identify the shipping address entered by the buyer. One of the side effects of this is that if it can’t identify the address, then it can’t calculate the shipping cost and won’t sell you the label.
When this happens, our recommendation is to obtain a shipping label from another source such as PayPal or directly from one of the available shipping services, or you also have the option to cancel and refund the order.
If you have any further questions or concerns, please don’t hesitate to send our support team an email to [email protected], or using the “Help” drop down menu at the top of the page.
Thanks!
BonanzaBrandon Bonanza Staff See BonanzaBrandon's booth |
Viewed: 262 times
Asked: 6 months ago
Latest response: 6 months ago
Remember these tips:
- Use links to other sources to support your opinions
- Use examples where possible
- Put yourself in the inquirers shoes: what extra info would be helpful?
Should I post a comment or an answer?
You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?
Post an answer for:
- Replies that directly and specifically answer the original question
Post a comment for:
- "Thanks," "Me too," "I agree," or "Works for me" types of replies
- When you would like the original poster to provide more details
- When you have more to add to someone else's question or answer
See also our Roundtable FAQ.
Formatting
Community help posts follow certain formatting guidelines, which may impact the look of your post. If you're interested in tweaking the format, instructions are available here.
1 Comment