Under review

What is this never seen before “This item requires manual approval from our support team.” The listing is the same type of listings I have several posted of a quilt kit and each one is a different kit.

asked 11 months ago

1 Comment

Roses_Quilts_Gifts says: March 08, 2023

I contacted Bonanza as to why my listing was under review and it was not long that I got an answer and was out of review and active but never said why it was in review.

2 Answers

A word or words triggered the manual approval.
I had it happen to me. I had a craft book for making dolls and in the title was the word “play mates”. and that word triggered it. I removed the word and it went through.

answered 11 months ago

2 Comments

EmpressDepot says: March 05, 2023

You mean it was in the “under review” status when you were able to go in and edit out the word and then right afterwards, you and only you were able to put it up for sale without customer service getting involved. Just curious for the future. Thanks :)

Bumblebeasvariety says: March 06, 2023

Yes it was under review. I changed it to “reserve” then went in and removed the word, then listed it again.

I’ve had this happen twice.

One was a dvd and there was a special word in it that Bonanza was advised not to allow, so I could not list it on Bonanza.

The other I cannot remember what it was….thought maybe there was a word that was stopping it but that when they would see it I felt they’d take it out of review which they did.

It does not take them long to take something off of review. It took them maybe a few days but it was not on the weekend either.

answered 11 months ago

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